Privacy Policy for Yes Malwa

​At Yes Malwa, accessible from https://www.yesmalwa.in, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information collected and recorded by Yes Malwa, how we process it, and our strict commitment to securing your data.

​If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

​Information We Collect

​Yes Malwa operates as a retail catalog, grocery store, and customer utility service provider. We only collect personal details that you voluntarily provide to complete retail orders or digital utility transactions:

• ​Contact Information: When you reach out to us directly (via website contact forms, WhatsApp, phone, or email), we may receive details such as your name, phone number, email address, and the content of your message.
• ​Store Orders & Inquiries: Data related to customer product inquiries, grocery orders, home delivery requests, or mobile accessory stock availability.
• ​Digital & Utility Service Data: When utilizing our in-store digital desk services, we temporarily collect the exact details necessary to execute your transaction:
  • ​Recharge Services: Mobile phone numbers, DTH subscriber IDs, and selected service operators.
  • ​Utility Bill Payments: Electricity consumer account numbers (CA numbers/account IDs) and billing amounts.
  • ​Domestic Money Transfer (DMT): Sender identity, beneficiary account numbers, IFSC codes, and mobile numbers required strictly for banking transactions.
  • ​Photocopy & Printing Services: Digital or physical documents (e.g., identity cards, certificates, forms) provided solely for immediate duplication or printing.

​How We Use Your Information

​We process collected information in accordance with standard fair practices, including to:

• ​Provide, operate, and maintain our catalog website and store operations.
• ​Process your retail purchases, verify payments, and manage order deliveries.
• ​Execute digital transactions such as utility bill payments, telecom recharges, and domestic transfers efficiently.
• ​Provide customer support and address service-related inquiries or transaction receipts.
• ​Detect and prevent fraudulent activities, unauthorized transactions, or security breaches.

​Document and Transaction Privacy

​We treat customer documents and transaction details with strict confidentiality:

• ​No Data Retention for Photocopy/Print: Any physical or digital copies submitted for printing or photocopying are used exclusively for that specific task. Digital files are cleared immediately from temporary queues, and no unauthorized copies or digital backups are stored.
• ​Financial Data Security: All digital recharges, bill payments, and money transfer services are routed through authorized, secure financial portals and banking networks. Yes Malwa does not store sensitive banking passwords, ATM PINs, or UPI security credentials.

​Third-Party Service Providers

​To complete online payments, banking transfers, and digital utility services, Yes Malwa coordinates with authorized third-party business-to-business (B2B) platforms, telecom aggregators, electricity distribution boards (such as PSPCL), and licensed payment gateways.

​Information shared with these entities is strictly limited to what is essential to validate and complete your transaction. Yes Malwa does not rent, sell, or trade your personal or financial data to any external advertising agencies.

​Log Files

​Yes Malwa follows standard procedures for utilizing log files. These files log visitors when they access websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and the number of clicks. This data is not linked to any personally identifiable information and is used exclusively for site analysis, trend evaluation, and administration.

​Cookies and Web Beacons

​Like most modern websites, Yes Malwa utilizes standard cookies to store visitor preferences and optimize user experience based on browser type or viewing devices. You can choose to disable or manage cookie preferences directly through your individual browser settings.

​Children's Privacy

​Protecting children’s privacy online is of vital importance. Yes Malwa does not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child has submitted personal details on our website, please contact us immediately, and we will promptly remove the information from our records.

​Consent

​By using our website or utilizing our store's digital utility services, you hereby consent to our Privacy Policy and agree to its terms and conditions.

​Contact Us

​If you have any questions or suggestions regarding our Privacy Policy or data handling practices, please contact us directly:

• ​Store Name: Yes Malwa
• ​Founder & Owner: Beant Singh
• ​Location: Village - Paharpur Kalan, Nabha, Punjab, India - 147201
• ​Email: yesmalwa@gmail.com